Change the Way You Do Business
Emergent Business works with businesses that require significant shifts in their approach to sales, account management and customer service in order to compete successfully and grow.
For over thirty years we have been instrumental in helping businesses establish or regain industry leadership, re-introduce the unique value of their products and services, successfully launch new products and services, and develop mutually beneficial industry partnerships that overcome the negative affects of increasing competition, commodity pricing, and the inability to differentiate that too often equate value with the lowest price and minimal growth.
Build Success on Value-Added Relationships
At Emergent Business we believe that value creation is the primary pathway to consistent, predictable and profitable growth. We also believe that relationship development, proactive engagement, servant leadership, and the unquestionable strength of your offering are strategic companions in the creation of that value.
In our approach, value creation is the logical consequence of building value-added relationships consistently and predictably over time – one conversation at a time. We believe that a proactive and service-driven style of leadership that is invested in identifying and satisfying the unmet needs of prospects, clients, and industry partners creates meaningful professional relationships that showcase the unique value-added benefits and professionalism of our clients in ways their competitors cannot.
We know from experience that businesses who engage relationally by adopting a disposition of service that continues to define and deepen relationships with frequent value-added conversations produce higher levels of gratitude, satisfaction and loyalty that are rewarded by quantifiable increases in revenue, retention, referrals, and new client acquisitions.
Beyond The Quick Fix:
Why Traditional Forms of Training Fail to Produce Business Growth
“Joe Merlino offers a rare commodity: exuberance, a solid understanding of the customer experience, and effective strategies for discovering the not so obvious advantages that give one company leverage over another.”
“Joe is a powerful resource in the areas of sales strategy and business development. Much of that success relies on his unique ability to connect with people and marry personal skills with technical proficiency and sound business development practices.”