Change the Way You Do Business
Emergent Business works with businesses that require significant shifts in their approach to sales, account management and customer service in order to compete successfully.
With an emphases on value creation, proactive client outreach, and service-driven styles of staff leadership we have been instrumental in helping businesses establish or regain industry leadership, re-introduce the unique value of their core products and services, successfully launch new products and services, and develop mutually beneficial partnerships that overcome the negative affects of increasing competition, commodity pricing, and the inability to differentiate that too often equate value with the lowest price.
Build Your Success on Value-Added Relationships
At Emergent Business we believe that value creation is the primary pathway to consistent, predictable and profitable sales growth.
We also believe that relationship development and leadership are strategic companions in the creation of value. In our approach, successful relationship development is the logical consequence of delivering value consistently and predictably over time – one conversation at a time. We believe that a proactive and service-driven style of leadership that is invested in identifying and satisfying the unmet needs of prospects, clients, and industry partners creates meaningful professional relationships that showcase the unique value-added benefits of our clients.
We know from experience that businesses who engage relationally by adopting a disposition of service that continues to define and deepen relationships with frequent value-added conversations produce higher levels of gratitude, satisfaction and loyalty that are rewarded by quantifiable increases in revenue, retention, referrals, and new client acquisitions.
Beyond The Quick Fix:
Why Traditional Forms of Training Fail to Produce Business Growth
“Joe Merlino offers a rare commodity: exuberance, a solid understanding of the customer experience, and effective strategies for discovering the not so obvious advantages that give one company leverage over another.”
“Joe is a powerful resource in the areas of sales strategy and business development. Much of that success relies on his unique ability to connect with people and marry personal skills with technical proficiency and sound business development practices.”