Emergent Business clients develop value-added relationships that produce higher levels of gratitude, customer satisfaction and loyalty that result in quantifiable increases in revenue, retention, referrals, and new client acquisitions.
Create a Value-Added Identity
At Emergent Business we work with you to identify the unique value-added benefits that distinctly separate you from your competition and provide you with maximum competitive leverage.
Establish a Value-Added Culture
In our approach, value creation is a collaborative team effort that requires the active participation of all executives, managers and staff level personnel involved in the acquisition and retention of clients.
Our work with clients represents a fully integrated approach that unifies executive, management, and staff skills across all business development functions, especially those pertaining to sales, account management, customer service and sales operations. It is designed and implemented to eliminate the fragmentation, inefficiency and low rates on return that are often associated with isolated consulting and training initiatives limited to individuals with similar titles, roles or within specific departments.
In contrast, Emergent Business delivers a qualified team of professionals that execute a common process of aligned objectives, shared best practices and strategic skills that advance competence, elevate performance and generate profitable business growth.
Serving, Selling and Leading:
An Integrated Approach for Creating Value-Added Cultures
“Joe Merlino is a true sales professional. Joe worked with my team of account executives and managers. He assessed their skill levels, determined specific areas for improvement, and delivered strong strategies for acquiring and retaining targeted business. Joe’s work with us was specific to our areas of need. The key was his ability to identify the unique value propositions associated with our health plan, and to apply that value in real world situations that delivered positive results. His time with us was enjoyable, valuable and worth the investment.”